Outsourcing is a great concept. It can be used in its full capacity in Digital Age that allows us an easy contact millions of professionals from around the world. Since outsourcing is currently in its full swing, we decided to help small business entrepreneurs and provide the list of 5 tasks, whose outsourcing will drastically increase their company’s productivity.

Categories of outsourcing jobs

Outsourcing concept is similar to part-time work; it allows companies to hire third-party professionals for tasks that require more or less expertise. Big companies usually outsource jobs that belong to one of these three categories:

  • Highly-skilled, expert jobs– Outsourcing providers are able to find CFO-level experts, who work for much less than CFO-level salary. These professionals can conduct financial analysis, create plans and provide guidance to company’s executives few times a month.
  • Low-level jobs with repetitive tasks– Administrative and accounting tasks, as well as data input can be successfully outsourced. Paying an affordable fee, will ensure that you won’t need to do these boring tasks ever again.
  • Jobs that require some kind of specialized knowledge– Small companies often outsource difficult IT tasks. This way, they save money and receive an IT expert help, whenever they need it.

Which tasks should be outsourced?

Following this categorization, we made a short list of tasks companies can outsource in order to increase their productivity. These include:

  1. Bookkeeping– companies don’t need bookkeepers on a daily basis, which is why this is one of the first outsourced tasks. Most bookkeeping tasks are conducted in the end of the month, year or any other predefined fiscal period. This job requires lots of repetitive work, as well as expert knowledge, so it falls under two categories we mentioned in the previous paragraph.
  2. Web design, development and administration– Building and running a company’s website requires full list of skills that range from classic IT to SEO, graphic design and creative writing. Companies often decide to export all of their web tasks in full, which means that outsource providers build their websites, optimize their search engine presence, run daily administrative tasks and create content strategy and content itself.
  3. Marketing tasks– Companies often decide to outsource their whole marketing department. Today’s marketing agencies usually work through many different channels, so entrepreneurs are able to outsource whole department’s work to just one agency and have several dozen top marketing experts behind their campaigns. These marketing agencies often hire other third-party companies for various tasks, from printing self-adhesive stickers to creating retail displays.
  4. IT Security– This is one of the most vital fields in today’s business, and it is especially important for companies that follow e-commerce business model. Corporate web presence is drastically increasing, as well as the number of cybercrime attacks that often target customers’ data. Since data theft can seriously damage company’s image and customer relations, entrepreneurs need to hire at least one IT security expert for protecting their data servers. Small companies usually don’t have enough funds to hire top talents in this field, so outsourcing this position is the only way for them receive top of the line cyber protection.
  5. Customer support-Most tech startups are launched by IT experts, who would be perfect for assisting customers and explaining them how to use their apps in proper way. Since main developers are usually occupied with much more important tasks, they often outsource customer support service and let other professionals answer their customers’ calls, e mails and tweets.


Practicality is one of the main reasons that stand behind huge growth of outsourcing concept. This practice will continue to grow in the future, since it offers benefits for everyone, from big companies to outsourcing agencies and freelancers.