When you run a small business, you know all too well that money is typically tight, potentially limiting your company’s reach when it comes to video conferencing, webinars and other ways of communicating. Whether that is due to having to follow a strict budget…
Do you ever feel like you’re having a totally different conversation than the person you’re speaking with is having? If you’re a sales rep talking to a customer, that feeling is a warning. It’s letting you know that you’re not communicating as effectively as…
Before the Internet was an LED twinkle in your office, futurist Alvin Toffler predicted that people would struggle with information overload. It turns out he was as right about that as he was about most other things he predicted. Are you and your employees…
For any small business owner, text messaging should play a part in marketing endeavors. More people use text than phone calls, and the numbers of texts sent and received just keep rising. People of all ages’ text these days, so no matter your age…
In today’s fast-paced world, small businesses need to be able to communicate efficiently in order to remain competitive. If your company relies heavily on telecommunications, you can benefit greatly from investing in an advanced phone system, such as a Cloud-based phone system. Here is…
One thing that any small business can do to set themselves apart from competitors is providing good customer service. But if the opposite happens and customers are unhappy, it’s no small matter. Businesses can quickly get bad online reviews; negative comments posted on social…