In today’s fast-paced world, small businesses need to be able to communicate efficiently in order to remain competitive.
If your company relies heavily on telecommunications, you can benefit greatly from investing in an advanced phone system, such as a Cloud-based phone system.
Here is a look at why you should move your small business phone system to the Cloud….
What is a Cloud-Based Phone System?
A Cloud-based phone system refers to a telecommunications platform that resides in the Cloud or the Internet. It can come in the form of a virtual PBX or hosted VoIP system.
As a subscriber, you can connect to a Cloud phone system by paying a monthly fee.
Similar to other Cloud-based applications, such a phone system requires its users to acquire software and hardware, which can be an IP phone or computer. The network and facilities of the service provider serve as a gateway.
Due to their many benefits, Cloud-based phone systems are now widely used in the business world.
According to a study conducted by In-Stat, about 79 percent of businesses in the United States use VoIP phones in at least one location.
Benefits of a Cloud Phone System
Reduces the Need for Costly Equipment
One of the main reasons why businesses are switching to Cloud-based phone systems is because they are significantly more cost-effective than traditional phone systems.
As the following article looks at, besides the phones themselves, a Cloud phone system requires minimal hardware and software, which means that you can save substantially on purchasing, maintaining and upgrading your equipment. It reduces both capital expenditures and maintenance costs.
Easy to Set Up and Manage
Traditional small business phone systems may require a lot of time to set up and multiple visits from installation crews. Since a Cloud-based phone system uses a hosted service, it is somewhat similar to “plug and play”.
Additionally, it comes with a web-based management console that makes it easier for you to configure features and users.
It is recommended that you get a system with a dashboard that can be easily understood and used by non-telecommunications professionals.
Improves Productivity and Mobility
With a Cloud-based phone system, your employees can make and receive calls in any place that has an Internet connection.
This means that they can still perform communication tasks and collaborate with one another even when they are traveling or fail to make it to work due to emergencies.
A Cloud phone system also comes with useful features that can help you save substantial time and effort, such as auto attendant, call forwarding, virtual voicemail and conference calling.
If your company needs to do heavy phone work, you can opt for a Cloud-based phone system that has the unified communications feature. This feature allows you to seamlessly use computers and other devices to make and take calls, and send voicemails to email.
A Cloud-based phone system is the ultimate solution for small businesses that need to use phones extensively.
It can create a more convenient and pleasant telecommunication experience for your employees, customers, suppliers and other people who communicate with your company.
About the Author: John McMalcolm is a freelance writer who writes on a wide range of subjects, from social media marketing to running a small business.